Contact Center As A Service
Service Truly Different.
Why Contact center for your Business?
Collaboration or Customer Service involves so much more than voice. With a full range of video and web conferencing solutions, Unified Communications, and workspace applications, the adoption of Customer Service Technology is widespread across organizations and affects multiple lines of business. Positive customer experience through a suite of advanced Contact center Tools.
Standard
- Includes 5 CSQ
- Connectivity to end customer*
- Complete Call Recording
- On-Demand Call Recording
- Fully Managed Service
Professional
- Includes 5 CSQ
- Connectivity to end customer*
- Complete Call Recording
- On-Demand Call Recording
- Fully Managed Service
Business
- Includes 5 CSQ
- Connectivity to end customer*
- Complete Call Recording
- On-Demand Call Recording
- Fully Managed Service
Customers above anything - OUR MOTTO
BG Unified Solution’s CCaaS helps you provide a positive customer experience through a suite of advanced contact center tools. We have deep contracts with all significant Telcos, including AAPT, Telstra, and Optus. We help organizations reduce their risks by offering solutions for creating, sharing, and store the information, to protect, detect, and respond to external and internal incidents and threats.
Affordable
Speed Efficient
Consistent
Enhanced Productivity
Competitive
Optimized Agent Functions
Why BG Unified Solutions?
Profitable Customer Experience
We help organizations to develop and improve communication channels and deliver lasting customer relationships at a lower cost. Our objective is to maximize the value of information within an organization while minimizing the cost.
Employee Productivity
We help organizations improve employee and partner collaboration to deliver greater employee productivity, improved information sharing, and knowledge management.
Securing Data
We help organizations reduce their risks by offering solutions for creating, sharing, and store the information, to protect, detect, and respond to external and internal incidents and threats.
Website developed and maintained by Codbrix Labs
© Copyright 2022 BG Unified Solutions